Support

Write to us at support@wellilab.it, giving your account email and the phone you use. Do not send lab reports or other health data by email unless we ask for them.

Do not write to us in an emergency: if you're in immediate danger, call 112 or 118 in Italy, or your local emergency number. For questions about your health, talk to your doctor.

A result read from a lab report is wrong

Automatic reading can make mistakes. Check the result against the original document and correct it before saving.

I want to turn off Welli AI

Go to Profile › Privacy and consents and withdraw your consent. The rest of the app keeps working.

I want to remove a family share

Open Family from your profile and change what you share with each person.

I want a copy of my data

Write to privacy@arimaslab.com from your account email.

I want to delete my account

You'll find the steps in Delete account.

Are you a doctor or a facility?

Write to us at support@wellilab.it.